Video Calls & Cobrowse for CX
Meet customers face-to-face instantly from their browser without downloads, plugins or installations. Works with your favourite CX.
Meet customers face-to-face instantly from their browser without downloads, plugins or installations. Works with your favourite CX.
Support that’s faster, smarter, and more human so your team is free to focus on high-value customer conversations that build lasting customer relationships.
Features
Monthly active users
Uptime
Conversions
every month


Comparison

Feels transactional and cold, with friction at every handoff

Feels natural and human with seamless flow of thought
Case study
A growing e-commerce business, was overwhelmed by repetitive customer support requests and time-consuming troubleshooting.
Many issues required back-and-forth messages that slowed down resolution and frustrated customers.
We analyzed their support workflow and introduced a streamlined video call system for customer experience (CX). This allowed their team to instantly jump on short support calls, visually diagnose issues, and guide customers in real time.
We integrated the video workflow directly into their existing support tools so agents could launch calls without disrupting their process.
Hours saved
In the first month
Reduction
In manual work