Alternative to Cobrowse.io
The Cobrowse.io alternative built for your contact centre
Auvious now matches Cobrowse.io with native co-browse SDKs, and adds video, screen share and deepfake detection inside the contact centre platform you already run.
Why teams look beyond Cobrowse.io
Cobrowse.io is a strong cobrowse specialist, with web, iOS and Android SDKs, redaction and self-hosting. Teams that start with co-browse can find that agents also want video, screen share and a single workspace inside their contact centre platform.
Auvious now ships native co-browse SDKs, so you can cover web and mobile co-browse and add face-to-face video in one product.
Where Auvious wins
Native co-browse SDKs for web and mobile
Auvious 2.28, released on 6 November 2026, adds native co-browse on Android and iOS. Customers share a masked screen from your app, agents annotate it live, and the customer sees the annotations on their phone. That puts Auvious alongside Cobrowse.io on native mobile co-browse, with video in the same product.
Video, co-browse and screen share in one conversation
Cobrowse.io adds voice and video to cobrowse sessions. Auvious starts from the conversation: an agent escalates from chat to video, then to co-browse or screen share, and can use an AR pointer to draw on the customer’s camera or screen share, all without switching tools.
Works with the platform you already run
Auvious works with Genesys Cloud, Talkdesk, NICE CXone, Cisco Webex Contact Center, Amazon Connect and others, plus a standalone API and SDKs. Change platform later and your video and co-browse come with you.
Deepfake detection with Reality Defender
A face on a video call no longer proves who is there. Auvious 2.28 lets agents check whether a customer’s media is authentic, using Reality Defender to flag synthetic voice and video (deepfakes) on live calls. See the release notes.
One transparent price, everything included
Auvious is $45 per user per month on Genesys Cloud, everything included, no add-ons: video, co-browse, screen share and the rest in one per-user price. Cobrowse.io’s pricing page shows $18 per agent per month for web and $36 per agent per month for web and mobile apps, billed annually, with custom enterprise pricing. The two cover different scopes, so ask for a like-for-like quote. Get a quote and we will price it for your agents.
Side by side
Native mobile co-browse
Native Android and iOS SDKs with mobile co-browse: customers share a masked screen, agents annotate it
Cobrowse across web, iOS and Android, with redaction in native webviews, SwiftUI and Android Compose
Video and screen share
HD video and audio over WebRTC, screen share and AR pointers, in the same conversation
Voice and video added to cobrowse sessions
Works with
Genesys Cloud, Talkdesk, NICE CXone, Cisco Webex Contact Center, Amazon Connect and others, plus a standalone API and SDKs
Integrations page shows Talkdesk, Salesforce, Zendesk and Intercom, among others, plus custom agent integrations
Deepfake detection
Reality Defender deepfake detection for synthetic voice and video, in Auvious 2.28
Not listed on its website as of 12 November 2026
Hosting
Ask us about hosting for your region
Cloud, self-hosted in your own cloud, or on-premise
Security and compliance
GDPR, HIPAA and ISO 27001, per the Talkdesk listing
ISO 27001, SOC 2 Type 2, HIPAA and GDPR
Pricing
$45 per user per month on Genesys Cloud, everything included, no add-ons. On Talkdesk AppConnect: $45 per user per month for the Video Agents Bundle, $15 for Screen Share, $15 for Co-browse
$18 per agent per month for web, $36 for web and mobile apps, billed annually. Custom enterprise pricing.
Cobrowse.io information is taken from cobrowse.io, checked 12 November 2026. The two products have different scopes, so prices are not like for like. Auvious information is from auvious.com, docs.auvious.com and the Talkdesk AppConnect listing, and the Genesys Cloud price is provided by Auvious. Features and prices change, so confirm with each vendor.
Switching is simple
Keep your platform. Auvious adds to Genesys Cloud, Talkdesk, NICE CXone, Cisco Webex Contact Center, Amazon Connect or your own stack. Nothing is replaced.
Install or connect. Install from Genesys AppFoundry or Talkdesk AppConnect, or connect other platforms through the API and SDKs.
Keep your routing and roles. On Genesys Cloud, interactions arrive as conversations, so your queues and Architect flows still decide who answers.
See it in your own platform. Book a 30-minute demo and we will show Auvious working in your set-up, then agree a rollout with you.
Sources
See also
Frequently asked questions
How does Auvious compare with Cobrowse.io on mobile co-browse?
Auvious 2.28 adds native co-browse on Android and iOS: customers share a masked screen from your app and agents annotate it live. Cobrowse.io also offers native mobile co-browse, so the difference is what comes with it: Auvious includes video, screen share and Reality Defender deepfake detection.
Does Auvious work with the same contact centre platforms?
Auvious works with Genesys Cloud, Talkdesk, NICE CXone, Cisco Webex Contact Center, Amazon Connect and others, plus a standalone API and SDKs.
How much does each cost?
Cobrowse.io’s pricing page shows $18 per agent per month for web and $36 for web and mobile apps, billed annually. Auvious is $45 per user per month on Genesys Cloud, everything included, no add-ons. The scopes differ, so book a demo and we will quote like for like.
What is the difference between cobrowse and screen share?
Screen share sends a video feed of the screen. Cobrowse recreates the web page for the agent, so they can point, annotate and, with consent, control it. Auvious includes both.
What does Reality Defender add?
Auvious 2.28 lets agents check whether a customer’s media is authentic, using Reality Defender to flag synthetic voice and video on live calls. Deepfake detection is not listed on Cobrowse.io’s website as of 12 November 2026.
Can I try Auvious?
Yes. Book a 30-minute demo, or use the 30-day free trial shown on the Talkdesk AppConnect listing.
See auvious inside your own contact centre.
Book a 30-minute demo and we will show you browser-based video and cobrowse working inside the platform you already use.