Empowering Genesys Cloud CX Customers in the UAE with our new AWS deployment.
This strategic deployment aligns with Genesys' recent expansion into the UAE, where they established their first full-service Genesys Cloud CX region using AWS infrastructure. This move enables organizations in the UAE and the broader Gulf Cooperation Council (GCC) to leverage advanced AI-powered customer experience solutions while ensuring compliance with local data residency and regulatory requirements. Genesys
By establishing our presence within the AWS Middle East (UAE) Region, Auvious ensures that Genesys Cloud customers in the UAE benefit from:
Enhanced Performance: Reduced latency and improved responsiveness for real-time video interactions.
Data Residency Compliance: Adherence to local data protection laws and regulations.Genesys
Seamless Integration: Smooth interoperability with Genesys Cloud CX, providing a unified customer engagement experience. Amazon Web Services
A Continued Commitment to Regional Growth
This UAE deployment follows our recent expansion into Saudi Arabia, where we launched a new Google Cloud instance in Dammam to support Genesys Cloud customers in the region. auvious
Auvious remains dedicated to investing in infrastructure and innovation to empower contact centers throughout the Middle East. Our goal is to provide tools that bring agents and customers closer together, regardless of location.
Experience Auvious on Genesys AppFoundry
Discover how Auvious enhances your Genesys Cloud experience by visiting our listing on the Genesys AppFoundry. Explore our solutions and see how we can help elevate your customer engagement strategies.
With our new AWS deployment in the UAE, Auvious is poised to deliver exceptional, compliant, and real-time video engagement solutions to Genesys Cloud customers across the region.auvious