AI Video calls & Cobrowse for Genesys Cloud.

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Empathy at the forefront.
Integrating video communications into your Genesys Cloud CX strategy can deepen trust and loyalty by adding a visual and personal dimension to customer interactions.

Comprehensive features designed for CX excellence.
Auvious supports a robust suite of capabilities, including WebRTC-based video and audio, co-browse, screen-share, augmented reality (AR) pointer, scheduling, white-label customization, recording and playback services, AI-powered background removal, real-time subtitles, and multi-participant interactions.